Yesterday I ran into a snag trying to set up a travel package with a specific, slightly unusual requirement: my destination is nowhere near an airport. I asked a question on here about how to set it up properly, and I was careful to do everything right as far as I know.
On StackOverflow, to ask a good question that won't be downvoted and closed, you're supposed to explain what your actual goal is, what effort you've already put into solving it, and why that didn't work. So that's exactly what I did here.
Actual goal: book a package where the hotel is in a specific location that's nowhere near the nearest airport.
What I tried and why it didn't work:
- tried changing the destination on the hotels page. This gave me an error telling me it couldn't find any flights to that location.
- tried calling customer service. The front-line support lady seemed incapable of understanding the issue. Five different times, I explained the issue, and five different times she tried to give me different techniques to search for hotels near the airport I was flying into, despite me explaining over and over again that that was the exact thing I was trying to specifically not do.
- tried asking to be escalated. Got passive-aggressively put on hold and left there until I went away, an hour later.
After asking what should have been a perfect question, it was greeted with hostility here, with a bunch of comments accusing me of "ranting" for explaining the problem in detail, and then a bunch of downvotes and close votes, and the only answer I got was someone gaslighting me and claiming that the problem I was having does not exist and it works just fine!
I kind of figured that, being a StackExchange site, the basic procedure for asking a good question would be the same as on SO. Apparently that isn't the case here, so what's the right way to ask a question like that on this site?